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New Website Transforms Public Access to Official Records, Simplifies Property and Title Searching

May 06, 2013 posted by Steve Brownstein

Businesses and individuals searching official records are typically confronted with a maze of cluttered images, confusing links, and buttons that lead to outdated pages and unwanted departments.

Indian River County, FL has long been recognized as a leader among county governments in utilizing technology to improve public services. As one of the first counties to automate multiple court systems, official records, and public record access, the county has consistently used technology to increase efficiency and improve public service.

In March, the county brought online a new official records system that is the only public records interface of its kind in the country. The system, Landmark, was developed by Pioneer Technology Group. From the very first look at the new records search site, users immediately appreciate that this is something very different for official records access.

Unlike most official records websites, the Landmark site for Indian River greets users with a simple presentation and an uncluttered view that has more in common with the displays found on the newest smart phones. Large, clearly marked icons quickly identify search types and deliver users immediately to their preferred destinations.

“Our public, especially commercial searchers and title companies have been very enthusiastic about the new online site,” said Christie Price, Recording Division Supervisor for Indian River County. “The support team at Pioneer Technology Group has been great about conducting public workshops and training sessions, and that’s made the transition very simple. We’ve received excellent feedback from users and title companies on how quickly Pioneer responds to their input”.

The site offers simple search options for the public such as “show all documents containing my name”. For commercial searchers and title companies who use official records systems frequently, the system provides the ability to quickly compile searches, save information, and enables access to the most current dates available for land data and imaged documents. Pioneer Technology is also in the process of imaging all of the counties historical official records from the 1920’s forward and adding them to system.

“We’re extremely pleased with the response to the new Landmark system,” said Steve Rumsey, president of Pioneer Technology. “Our team is perhaps the most experienced in the industry at the development of Official Records Systems, and we believe that Landmark truly represents the next generation of O.R. technology for clerks, recorders, and registers of deeds offices.”

About Pioneer Technology Group:

Pioneer Technology Group (PTG) is a leading developer of software solutions and services to Governments and the private sector. The company develops and supports official records (O.R.) systems, court case systems, and secure document systems for counties, recorders of deeds, and the real estate industry. PTG also provides scanning services for government entities and busineesses transitioning from paper to digital images through its subsidiary, Pioneer Records Management. For more information