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National News

Glitch Has Limited Access To Riverside, CA Court Records

December 01, 2012 posted by Steve Brownstein

A programming glitch when a new computer system was installed in the Riverside County Superior Court system mistakenly labeled public records as confidential.

Civil temporary restraining orders are public records but have been off limits to the public for several months because of an error in programming and a misunderstanding by records department clerks, said Lori Whaley, chief deputy of operations for the county court system.

Civil restraining orders are not legally permitted online but are accessible in the records department. But the system error made them confidential at the courthouse, as well. Clerks also there were under the impression that the records were not public because of the programming mistake.

Technical employees are working to fix the problem that has existed for a couple of months, Whaley said.