Background Check Company Makes False Claims
A background check company will pay nearly $500,000 to settle allegations that it misled customers about its background check system.
The state attorney general's office says in a press release that the settlement resolves claims that the company's background checks were not as thorough as it claimed. The background check company has disputed the allegation.
The AG's office says the background check company told consumers that certain background checks would "include a review of criminal records for the 'states and/or counties' in which the caregiver resided during the prior seven years." But the AG's office says these checks did not "routinely check criminal records from District Courts in the state."
The AG's office adds: "In Massachusetts, the District Courts maintain the vast majority of misdemeanor records, as well as many felony records."