YOUR INFORMATION RESOURCE

They Speak English, Too
By Steven Brownstein

An ongoing problem in this industry is the persistence of international vendors, particularly from the USA, who insist that court searches are impossible to do in different parts of the world. They offer feeble evidence based on misinformation putting doubt and fear into a customer's mind. They sometimes make customers think that court record keeping is a USA proprietary secret. That translates into the customer’s avoidance in making the sale because they have been lead to believe that it's too complicated, though not true, or they will, out of fear, buy a product they didn't need at a much higher price than a routine court search.

The BKI recently received an email concerning such a situation regarding court searches in Dubai. Because of misinformation given to a customer in the process of an international vendor making the sale, the mislead customer had the idea that Dubai was a third world country and that there is no way they could possibly look up a case. That is as far from the truth as one can get. In fact Dubai has a very advanced court IT process. Their website offers more services than most U.S. courts. If you have the time, look it over at: www.dubaicourts.gov.ae . It is quite an impressive site.

As far as court record keeping goes there are only so many ways a court can track cases. How the information is stored is what a researcher needs to know in order to find the case. The most difficult searching methods are when the courts manually keep records by date or case number. The search process using that type of system can be tedious but nevertheless it is possible. For example, Chicago, Cook County, IL, the largest court system in the USA was one of them. I know. I spent many days at the Criminal Court in Chicago scrolling through lines of docket sheets matching case numbers to names.

A good researcher knows how the court works. But a really good researcher knows the court's filing system and how to access it.

Apparently in the above Dubai case, the vendor must never have been to the Dubai court. If you have a question that you would like answered and shared contact me at answers@search4crime.com.



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