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Negligent Hiring Bad References
By John Burke (reprint)

Some four months had gone by since Derek had been fired. Normally you would think that if you were going to suffer the consequences of a “negligent hiring” case, it would occur while the worker was still in your employ. But Derek had almost been forgotten when the first of his letters arrived at the plant. Initially, the letters were addressed to the Personnel Department, and complained that Derek had been unjustly fired; that he had been discriminated against; and that he was owed some “severance pay.”

As the weeks went on, Derek began to leave latenight messages on the department’s voice-mail. The tone of the letters and phone calls became increasingly hostile and threatening. Derek was soon directing much of his anger at the President of the company. The language of the letters and calls became increasingly nasty. But Derek was smart – none of the letters contained overt threats that might fall within the legal definition of “assault.”

Derek was smart. He was probably smart enough to apply for and get any number of different jobs within the company. But, for some reason, Derek had chosen to apply for an entry- level job in the mail room. He quickly mastered the routine, and for the first few months on the job, he was doing well. But he soon began a campaign of harassment and intimidation against his co-workers. He had a menacing scowl. He hinted about having a dark past. He bragged about having friends in high places throughout the company. Derek was warned several times about his attitude and behavior, but to no avail. Finally his supervisor had no choice but to terminate him. Surprisingly, Derek went rather quietly and life began to return to normal in the mail room.

The letters continued. Their tenor was mean and frightening. Derek suggested that he knew where the President lived. The President became fearful for himself and his family. He called us and asked for help.

We hired a team of offduty local police to watch the President’s house. We took copies of the letters and voice mail recordings to local police and filed a report. We ran a criminal history check on Derek and found only one case where he had slapped his daughter around and had been charged with battery – a charge which was subsequently dropped. We talked to the Personnel department at the plant about the “background check” they had run on Derek. Notes in the files indicated that each of the four former employers listed on his application had verified his dates of employment, but had provided little or no further information on him.

I decided to dig a little deeper, and so visited each of those former employers. Amazingly, the story at each office was virtually identical to my client’s. In each case, Derek had been hired at a low-level job. Initially, he had done well, but soon began to throw his weight around and had been fired. In each case, several months transpired and there then began a pattern of vicious, frightening threats. (We suspect that, after being fired from each job, Derek would collect unemployment compensation for a few months. Once the benefits began to run out and his financial pressures began to build up, Derek would undertake his reign of terror against his last employer.)

One former employer was a small company owned by two brothers. The brothers had been so terrified by Derek’s threats that both had had security systems installed in their homes. They had informed local police about the threats, but nothing had come of it. In the meantime, of course, Derek had applied for jobs with other companies, and those companies had called “the brothers” to verify Derek’s employment, and “the brothers” had said, “Yes, Derek did work for us from this date to that date.” Period!

I called and made an appointment with another former employer. When I got there, I was ushered into the second-floor office of the Human Resources Director. Also present were a young Personnel Manager, and Derek’s former supervisor. The HR Director was in charge and did all the talking. He listened politely as I told my tale of Derek’s latest exploits, but then gave me the standard line that “company policy” forbade him from providing any information other than the dates of Derek’s employment. I tried to explain that a man’s life might be at stake here, but the HR Director was unmoved.

The meeting ended and I was escorted out of the office by the former supervisor. As we reached the elevators, the supervisor nudged me and suggested that we take the stairs instead. We then stood and talked in the enclosed stairwell for fifteen minutes as the supervisor told me the “rest of the story” about Derek. Once again, the tale was identical to each of the others. The supervisor himself had been threatened by Derek, but this supervisor was no pushover. He had gone nose to nose with Derek, and Derek had backed off. But not before the supervisor had found his car mysteriously “keyed” in his driveway one morning.

What we had here was another classic example of “employment law” gone mad. Here we had a deeply troubled man with an established history of terrorizing his former employers, yet each and every one of those employers had intentionally concealed the true circumstances of his employment. Each had been only too willing to pass this “time bomb” along to the next with no warning whatsoever. Some day, when Derek does kill one of his former employers, and when the family of the deceased sues for negligent hiring, I am personally going to inform their attorney of the names and addresses of those other companies who had concealed Derek’s potential for violence. It was time for Derek and I to meet. I called his home and introduced myself and told him that we needed to talk.

I let him pick the place, a local restaurant. I was there on time, but Derek was fashionably late. He came in wearing his best scowl. I was not impressed. I’ve met meaner dudes than Derek. (Actually, I suspect that Derek practices his scowl in front of his mirror before he goes out each day.) I detected a trace of alcohol on his breath. (This confirmed my suspicions about Derek’s substance abuse. Derek would sit around the house drinking and brooding until late at night while his anger built to the point where he would make his nasty calls.) I told Derek that his threats had to end. If they continued, I would take my evidence to the State’s Attorney’s office and seek prosecution on assault charges. I told him that I knew that he had done this sort of thing at each of his former employers. I said that I knew that he had a family and that his arrest and prosecution would work a hardship on them.

Derek complained that he had heard from friends at his last job that people were talking about him. People were saying bad things about him, including false reports that Derek had murdered his wife. He also complained that someone had called his aged mother to tell her about the bad things that Derek had done. I promised Derek that I would talk to management about putting out the word to employees that no one was allowed to talk about Derek or call his mother. I then told Derek that I had a personal question to ask him. I told him that it was obvious to me that he was very bright and very articulate.

I was mystified that he would always seek lowlevel jobs in office services or the mail room when I could tell that he was perfectly capable of handling more demanding tasks. Derek’s mood brightened immediately. He was pleased that I was perspicacious enough to recognize his true talents and capabilities. He then proceeded to give me some cockeyed explanation that these lowlevel jobs give him opportunities to visit and learn about all aspects of a company’s business. Derek had fallen for my line like a ton of bricks. We were now buddies. Derek said we had a deal. He would send no more letters and make no more calls. We got up and shook hands and walked out the door together.

Derek was true to his word – for about a month. I came in to work one morning to find out that Derek had called my office (late at night) and had left a threatening message on our voice mail. He had then called the home of one of my coworkers and had left a vicious message there, threatening the co-worker and his wife. We packed up all our evidence and headed directly to our local police station where we filed criminal complaints against Derek.

Derek was arrested the next day and appeared in court within the month. He was found guilty and sentenced to a term of probation with the following provisions: he was to have no contact with us or with our business or with our client’s company or with the President of that company; and he was to undergo court-supervised psychological counseling for the term of the probation. Derek apparently did not clearly understand the judge, for, as he passed us as he walked out of the court room, he muttered a profane threat against us. We immediately reported the threat to the judge and she sent her bailiff out into the hall to grab Derek and drag him back in before her bench. She then proceeded to make it eminently clear what her order of “no contact” truly meant. Derek got the message this time, and we never heard about him again. I’m sure that he is still out there somewhere, scowling at people.

I earlier blamed the former employers for failing to disclose the true circumstances of Derek’s employments and terminations. I also blame my client for being willing to hire Derek when they knew or suspected that they did not have a full endorsement of his job history from each of those prior employers. I have recommended to many clients that they put the onus on the applicant to provide references from prior employers or to induce those prior employers to disclose the information requested by the next employer. I doubt that things will change though.



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